Expansive adoption of the SaaS model

Adoption of the SaaS model appears to keep on increasing, in particular within the European countries which were slightly latish.

We saw Europe as a late adopter of SaaS, but that has really changed and it has now become the preferred deployment model. —–Jeff Kristick, Plateau Systems
On a worldwide scale and, in particular, within US and UK, we can notice that the issue over the Saas/non-SaaS model is no longer raised. The major traditional actors, historically positioned on behind-the-firewall technologies, have all moved to the SaaS model and the ones, who made their decisions a little too late, are nowadays significantly lagging behind. —–Matthieu DURIF, Cornerstone OnDemand

A misunderstood term

To make it clear, the SaaS model (Software as a Service) relies on 2 principles:

  • On the one hand, the LMS is hosted by the vendor and commercialized in the form of a subscription, the price of which is proportional to the number of users. This differentiates it from the BTF model (Behind the Firewall) in which the LMS is deployed at the customer’s and commercialized in the form of a license.
  • On the other hand, the editor develops and maintains one single software, sufficiently configurable to meet the needs of all the customers. This differentiates it from the ASP model (Application Service Provider) in which the software is declined for each customer.
In France as well, we noticed a real change in 2009. With nearly fifteen new customers in 2009, we can reach the conclusion that the market better apprehends the advantages of the SaaS model, even if there is still some mistaking with the traditional ASP models. —–Matthieu DURIF, Cornerstone OnDemand

The preferred solution for SMBs

The SaaS model, with the flexibility of its commercial model and its operational rapidity and simplicity, constitutes an advantageous solution for the SMEs.

New business models are emerging. Due to the increasing on-demand needs of training modules in most organizations Learning Management systems such as a Software-as-a-Service model (SaaS) will become more important. For many companies, especially SMBs, an “on-demand” solution which is provided over the Internet and is charged according to actual usage, is a suitable solution. —–Marco Kelting, IMC
The SaaS model (Software as a Service) is experiencing quite a booming success with SMEs willing to adapt their budget to their project evolution with customized services respectful of the enterprise culture and standards. —–Elodie Primo, MindOnSite
The short answers are yes, SaaS is definitely making Plateau’s solutions more accessible to a broader range of customers, including SMBs and large enterprises; (…) While we have some of the largest SaaS customers in the industry (with our largest customer having over 500,000 users), we have also seen significant growth among customers with less than 1000 users. —–Jeff Kristick, Plateau Systems

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